Why EMR Software Training is Necessary for a Successful Practice
Implementing EMR software is more than just improving how patient information is recorded and shared — it redefines the entire healthcare delivery process. But choosing the right EMR system is only the beginning. To ensure a smooth and successful transition, EMR software training for medical practices is essential. Comprehensive training equips healthcare professionals with the knowledge and confidence to fully leverage the system’s features, streamlining daily workflows and enhancing overall patient care.
In fact, one study has shown that intensive technical assistance is vital to improving the quality of care through the use of Electronic Health Record (EHR) systems. In this study, it was found that physician practices needed at least 9 months of regular training before noting an improvement in quality measures for conditions such as diabetes and breast cancer. In contrast, practices with little to no training showed no improvement in quality measures, even after using the EMR software for up to two years.
Physicians require consistent training and education opportunities to deliver high-quality healthcare to patients. But why exactly does EMR software training matter when it comes to running a successful practice?
Value-based Care
Using EMR software in your practice does not guarantee that you’ll meet MACRA requirements. Without proper training, your staff members may not be able to utilize the software’s features effectively, thereby maximizing its benefits.
For practices participating in the Merit-Based Incentive Payment System (MIPS), meaningful use of EHR technology will account for 25% of their composite performance score. To ensure a positive payment adjustment, physicians must meet quality measures for the use of EHRs.
Successfully offering value-based care involves providing quality care through the effective use of EHR software. For example, sharing patient data between multiple providers, utilizing health information exchange effectively, and enhancing patient interaction are ways in which the patient-provider relationship is strengthened, resulting in improved care through the use of certified Electronic Health Record (EHR) technology.
Increase Productivity
Productivity can be impacted for months or even years if proper training is not implemented throughout your practice. The inability to efficiently use your EMR system can make even the most basic administrative process, such as patient check-in, a chore and can waste valuable time that should be spent dedicated to patient care.
Customizing training for different positions improves efficiency and saves staff time that can be allocated on their specific responsibilities. Training employees only on the components they will be using will eliminate confusion, cut down on unnecessary time in training, and will help with information retention.
Increase Revenue
Additionally, correct reporting through EMR software enables your billing staff to create error-free superbills—an itemized version of a patient bill that includes diagnosis codes, treatment codes, and any necessary follow-up care. The ability to produce accurate superbills with the correct medical billing codes results in more efficient claims payments and fewer rejected claims.
Organizing a Training Plan
It’s essential to develop a training plan that addresses the individual needs of each staff member, as well as the overall needs of the practice. To achieve this, work with a company dedicated to helping your practice succeed.
At 1st Providers Choice, we tailor a training and implementation program specific to the needs of your practice. Proper training will help develop confidence among users and strengthen relationships between patients and physicians. To learn more about how we support our customers in EMR implementation through tailored training, contact us online or call us at 480-782-1116.