Connect with your patients online through a secure, EMR-integrated pediatric patient portal.
With the EHR Incentive Program and a strong focus towards patient-centered care, the requirement for clinics to have online pediatric patient portal software is growing. Patients are now looking online for health information and resources, making the case for having a specialty specific online portal strong.
The IMS’ online healthcare pediatric patient portal is a fully integrated solution that helps to facilitate the relationship between healthcare professionals and patients. The online portal allows patients to access personal health records from anywhere, through Internet-connected devices such as tablets, computers, and smartphones. Through the pediatric portal, patients are able to update their personal information and to fill in health forms prior to visiting their physician. This not only helps to reduce patient waiting times, but it can also help staff to make better use of their time, rather than spending time on administrative tasks that can be necessary prior to the patient entering into the clinic.
Online Pediatric Patient Portal Features:
- Secure, password-protected access
- Online patient registration
- Ability to view and request appointments
- Prescription refill request
- Visit summaries and medication history
- Online bill pay
- Pediatric patient education resources
- Secure patient messaging system
Healthcare Pediatric Patient Portal Benefits:
- Full integration with EMR/PM systems
- Reduces clerical and administrative work
- Increases pediatric patient engagement and satisfaction
- Eliminates data entry errors
- Improves productivity and office management
- Increases collections
- Streamlines patient-physician communication
- Improves safety and compliance
Patient Intake Forms: Help to reduce wait times and queues while patients fill out intake and registration forms at the front desk and staff enter data into the EMR. With our online healthcare pediatric portal, patients can fill in paperwork before coming to the doctor’s office. This not only reduces the workload for staff but can also help to minimize data entry errors.
Appointment Requests: Patients appreciate online self-service options which have a simple booking system, rather than having to make a phone call to book an appointment. Through our online pediatric portal, patients are able to request appointments quickly and at their own convenience. This saves time for the patient and for employees receiving appointment requests by phone.
Medication Refill Requests: Rather than patients having to call in for prescription refills and employees then calling the refill into the patient’s pharmacy, requests for medication refills can be submitted through the online pediatric portal. Submitting refill requests through the pediatric portal is more convenient for patients, and allows doctors and staff to use their time more productively.
Referral Requests: Insurance companies often require a patient to obtain a referral from their primary care doctor in order to cover specialist services. Our online healthcare pediatric portal contains a referral request feature that allows patients to bypass doctor’s office visits and phone calls by requesting referral authorizations online. If the physician feels a visit is necessary, the patient can easily be contacted for an appointment. Otherwise, the doctor may authorize the referral through the pediatric patient portal or EMR and send it to the patient electronically.
Online Bill Pay: Get paid quicker and reduce staff workload through our online bill pay feature. Patients can view statements, make payments, and even contact you through the secure messaging system should they have any questions about their pediatric bill.
Patient Portal Chief Complaint Input Screen
IMS’ EMR-integrated pediatric patient portal allows patients to enter information about their chief complaint, in addition to what their expectations are for their next appointment – and the data is sent directly to your EMR. From the portal itself, the patient can select visit chief complaint field and enter details concerning their complaint.Benefits
- Streamline the documentation process
- Improve the accuracy of EHR data
- Make better use of your and your staff’s time with pediatric patients
Patient Portal Current Medications Input Screen
IMS’ pediatric patient portal’s Current Medications input screen allows patients to inform you of the medications that they currently take. The data may include over-the-counter medicines, vitamin supplements, herbal products and more. There is also a section in which patients can add comments to explain their reasons for taking the medication and the dosage they are taking.Benefits
- Be informed about the medications your pediatric patients are taking
- Improve accuracy and completeness of EHR data
- Prevent drug-drug and drug-allergy interactions
Patient Portal My Appointments Past & Future
Patients are able to request appointments, view upcoming appointments and view information such as doctor’s name and the date and time the appointment is scheduled for within the My Appointments screen in IMS’ pediatric patient portal. Patients also have the facility to cancel scheduled appointments, and view history of their past appointments.Benefits
- Streamline the pediatric appointment scheduling process
- Reduce no-shows and last-minute cancellations
- Make better use of staff resources
Patient Portal My Care Plans & Patient Handouts
Using the pediatric patient portal’s electronic medical record software, providers can create a specific care plan for their patients and generate handouts which educate their patients on certain diagnoses and condition. Care plans and handouts can be programed to automatically appear in the pediatric patient portal for the benefit of the patient.Benefits
- Improve preventive care efforts
- See better treatment outcomes
- Increase patient involvement in their care
Patient Portal My Documents
The EMR-integrated pediatric patient portal enables doctors to create custom lists of folders and subfolders. This helps to organize and manage the information contained in documents stored within patients’ charts. Staff can email patients directly from the EMR system or print and fax documents.Benefits
- Improve preventive care efforts
- See better treatment outcomes
- Increase patient involvement in their care
Patient Portal My Insurance
The time taken to scan patient insurance cards takes time, along with entering that data into your EMR can inconvenience staff, and can result in data entry errors. From our pediatric patient portal’s My Insurance screen, pediatric patients can add new insurance details at their convenience, and update that data as it changes.Benefits
- Ensure your practice gets paid for services rendered
- Eliminate paper-based processes
- Improve office workflow
Patient Portal My Labs
Using our pediatric patient portal software, we make it simple for your patients to view their lab results and medical test outcomes without having to wait for you to give them their results at their next appointment or call in to your office.Benefits
- Make it easy for pediatric patients to access test results
- Improve preventive care efforts
- Meet MIPS/MACRA requirements
Patient Portal My Messages
Our pediatric patient portal has the facility for your patients to easily communicate with you online. From our secure patient portal’s My Messages screen, you can exchange private messages with pediatric patients with all messaging being secure and HIPAA compliant.Benefits
- Reduce the number of phone calls from patients
- Improve the patient experience
- Provide better overall patient care
Patient Portal My Prescriptions & Refill Requests
By using our pediatric patient portal, a full list of current prescriptions is available for patients to view, including information about how they should take each medication and how many refills they have remaining. For their convenience, patients can send prescription refill requests to their provider via the pediatric patient portal when their medication is running out.Benefits
- Streamline prescription management
- Increase pediatric patient satisfaction
- Improve medication compliance
Patient Portal Past Medical History/Family History Input Screen
By logging into IMS’ online pediatric patient portal, new patients can enter past medical history details, as well as general family history, before they come to you for their first appointment. Over time, patients may add to this record in order to make sure that their information is up-to-date.Benefits
- Make the registration process faster for new pediatric patients
- Ensure your patient records are complete
- Better understand your patient's health
Patient Portal Past Surgical History Input Screen
Our past surgical history input screen on the pediatric patient portal, gives your patients the ability to enter information about past surgeries and medical procedures, including the date the procedure occurred.Benefits
- Ensure patient records are accurate & up-to-date
- Prevent unnecessary duplicate tests
- Better understand your patient's health
Patient Portal Patient Dashboard
Our Patient Dashboard within the pediatric patient portal includes a comprehensive summary of all patient information stored within the EMR. Here, pediatric specialists can view data such as demographics, issues, medications, and more.Benefits
- Provide an overview of important patient information
- Ensure that messages and test results are easily seen
- Improve the patient experience
Patient Portal Patient Information Input Screen
With our EMR-integrated pediatric patient portal, patients are able to enter their demographic information at their own convenience rather than filling out paperwork when they reach your office. They can also update their information on the portal, to reflect changes in address, phone number, email, employer, preferred pharmacy, and more.Benefits
- Reduce data entry errors
- Eliminate paper-based processes
- Improve the pediatric patient experience
Patient Portal Patient Photos
When patients are experiencing any pain, they are able to upload images that they have taken, directly into the Pediatric Patient Portal. By sharing the imagery, their pediatric physician can document directly on the image showing the pain scale, pain radiation, and areas of pain.Benefits
- Easily see and document areas of pain
- Show pediatric patient progress over a period of time
- Compare patient progress visually
