Connect with your patients online through a secure, EMR-integrated physical therapy patient portal.
With the healthcare industry’s recent push towards patient-centered care, alongside the EHR Incentive Program encouraging more patient engagement, the need for online physical therapy patient portal software is growing. Additionally, patients are frequently turning to Internet resources to carry out their own medical research, making the case for implementing a specialty specific online portal strong.
IMS’ online healthcare physical therapy patient portal is a completely integrated solution that helps to ease the relationship between healthcare professionals and patients. Our cohesive online portal allows patients to access their personal health records from anywhere, through any Internet-connected device. Through the physical therapy portal, patients can update personal information and complete health forms before visiting their doctor. This helps to reduce office waiting times whilst patients and staff fill in data, allowing both parties to make better use of their time.
Online Healthcare Physical Therapy Patient Portal Features:
- Secure, password-protected access
- Online patient registration
- Ability to view and request appointments
- Prescription refill request
- Visit summaries & medication history
- Online bill pay
- Physical Therapy patient education resources
- Secure patient messaging system
Healthcare Physical Therapy Patient Portal Benefits:
- Full integration with EMR/PM systems
- Reduces clerical and administrative work
- Increases physical therapy patient engagement and satisfaction
- Eliminates data entry errors
- Improves productivity and office management
- Increases collections
- Streamlines patient-physician communication
- Improves safety and compliance
Patient Intake Forms: With patients entering data prior to entering into the doctor’s office, you can avoid long waiting times at check-in while patients fill out forms and front desk staff enter the data into the EMR. With our online healthcare physical therapy portal, patients are able to take care of their paperwork beforehand. This not only helps to alleviate staff workload but it also helps to reduce manual data entry errors as well.
Appointment Requests: Patients value online self-service features that don’t require them to have to make a phone call. Through the online physical therapy portal, patients can use a simplified, quick process of booking appointments at their own convenience. This saves time for the patient and for staff who will receive less calls to book appointments.
Medication Refill Requests: Instead of patients calling the office for prescription refills and employees calling the refill into the patient’s pharmacy, requests for medication refills can simply be submitted directly through the online physical therapy portal. Submitting refill requests this way is convenient for patients and allows doctors and staff to reduce administrative tasks.
Referral Requests: In order for insurance companies to cover specialist services, patients often need to collect a referral from their doctor. Our online healthcare physical therapy portal has a referral request feature allowing patients to bypass doctor’s office visits or phone calls by requesting online referral authorizations. If a visit is required, the patient can be contacted for an appointment. Otherwise, doctors can authorize referrals through the physical therapy patient portal or EMR and send it to patients electronically.
Online Bill Pay: Reduce your staff workload and get paid quicker through our online bill pay feature. Patients are able to view their statements, make payments, and even contact you through the secure messaging system should they have questions about their physical therapy bill.