Top 8 Practice Management Software Tools That Bring Convenience to Urgent Care Doctors

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practice management software

In healthcare, convenience is crucial, whether using technology or where care is provided. It can be difficult to make appointments around someone’s schedule or urgency, so people no longer visit doctors or go to emergency rooms. Nowadays, they turn to urgent care clinics.


However, with the market becoming increasingly competitive, urgent care centers need to stay profitable to survive. The good thing is the way these facilities operate and provide services is changing dramatically. More urgent care facilities are also assessing their electronic medical records (EMR) and practice management (PM) software systems to ensure efficient and competitive practices. 


Top 8 Practice Management Software Tools That Bring Convenience to Urgent Care Doctors


Medical Practice Management Software (PM Software) or Electronic Medical Records Software is a complete solution to coordinate and manage all organizational tasks within healthcare clinics. Moreover, your urgent care EMR software should include tools to assist you in handling clinical tasks.


Take a look at these eight practice management tools that will benefit your urgent care practice.

1. Contactless Check-in Patient App


The COVID-19 pandemic negatively altered the way healthcare organizations provide care to patients. In the end, the contactless patient app saved patients and physicians. A contactless health system was necessary to minimize the spread of the COVID-19 virus. 


Using the contactless check-in app, patients can fill out questionnaires regarding their COVID-19 conditions from their cars or in rural areas. Most patients prefer to check in before their appointments to shorten their wait. Through the contactless patient app, they can complete the process at their convenience without having to sit in a crowded room with coughing and sneezing patients. This digital app is what your urgent care management software needs. 


Likewise, telehealth visits increased by 50 percent during the first quarter of 2020. Thus, the benefits of the contactless patient app will endure for a long time, as no-contact intake methods will inevitably evolve into digital-first processes that will characterize new patient experiences.

2. IMS OnArrival

Due to patients’ growing reliance on mobile conveniences, your urgent care practice management software must go beyond digitization. Your practice will instantly become more appealing to discerning patients when you add better mobility to your workflows and processes. As a provider of urgent care, you’ll be able to stand out from the competition.


Integrating IMS OnArrival into your urgent care practice management software can automate the reception and streamline the patient check-in process. It has user-friendly features that simplify your urgent care needs, such as:


  • Self Check-In


Patients can enter their information directly onto the clinic’s tablet while checking in. It improves the process of registration and data collection. The app also eliminates long wait times at your practice’s front desk.

  • Fill Out and Sign Forms


You can improve patient satisfaction by offering your patients a convenient healthcare experience. With forms automation, patients can quickly fill out questionnaires, including their reason for the visit and medical history.

  • IMS EasySign App


It adds mobility to your clinic’s form-signing process by allowing patients to sign forms using tablets.

  • Update Patient Information


New patients with scheduled appointments already have some basic information entered. However, they can still enter additional information to update their records. It frees up time for staff.

  • View and Pay Bills


Through IMS Online Bill Pay, your patients can easily view and pay their medical bills online. It is safer, more convenient, and free to settle without going to the payment counter.

  • Verify Insurance Details


Let your patients review their insurance information independently, so your staff can focus on other tasks. 


Verify health insurance coverage online with our patient eligibility web portal and receive real-time reporting. 

3. Urgent care EMR software that is tailored to urgent care visits.


A platform for urgent care should be user-friendly and more straightforward than many EMRs that use drop-down lists and window-in-window navigation. Your urgent care EMR software interface needs to guide users through documentation logically and integrate seamlessly with practice management software.


Choose a solution with intuitive navigation and urgent care charting templates. With single-click selections, search queries, and favorites lists, providers won’t have to duplicate their efforts when documenting patients and encounters. If you want even greater efficiency, choose an urgent care EHR software that recommends E/M codes based on provider documentation. 


By providing urgent care-specific solutions, code suggestions will reflect urgent care visits accurately. In addition to streamlining workflow, this can reduce rejections due to inaccuracies or incorrect coding, thereby increasing revenue.


Therefore, selecting the right practice management software can also profoundly impact productivity. It should integrate seamlessly with your urgent care EMR software. Currently, it is considered one of the best practice management tools since it allows staff to check in patients for walk-in visits alongside scheduled appointments.

4. E-Prescribing of Controlled Substances (EPCS)


Patients can quickly obtain their medications prescribed during urgent care visits, including controlled substances, which can have several benefits. One benefit is that it can help reduce patient pain and discomfort, allowing them to recover more quickly. It can also help to prevent the development of more severe conditions that may result from untreated symptoms. Quick access to medications also allows patients to start treatment immediately, which can be especially important for conditions that require prompt attention. 


Many healthcare practices and pharmacies in the United States now use electronic prescribing of controlled substances (EPCS). Overall, timely access to controlled substances can help prevent diversion and abuse. 


5. Medical Voice Recognition Software


The use of medical voice recognition software can streamline the process of documenting patient information and medical history in urgent care practices. By utilizing this technology, physicians and staff can transcribe patient information into electronic medical records more quickly and accurately, reducing the need for manual data entry and minimizing the risk of human error.


It can also facilitate communication between employees, patients, and different departments within the practice. This way, patients can receive more efficient and effective care, particularly in fast-paced and high-stress environments like urgent care clinics.

6. EMR Reports Preparation & Management


In your urgent care practice management software, graphical dashboards are a must. This tool transforms data into useful information. In this case, a chart or graph displays the information.


Graphical dashboards can quickly provide a snapshot of patient demographics, common diagnoses, and problems in urgent care practices. These tools can be used to display real-time data on patient volume, wait times, and other key metrics, allowing managers and staff to identify trends and patterns in patient care quickly. 


In addition, graphical dashboards can be used to display patient demographics, such as age, gender, and insurance status, allowing document managers to understand their patient population better. These tools help them to identify areas where additional resources may be needed. In this way, they can make data-driven decisions and improve their practice’s efficiency and effectiveness.

7. Accounts Receivable Collections Module


Generally, accounts receivables (AR) refer to unpaid medical bills for services provided. Insurers, patients, or government entities owe these debts. A lack of adequate management can lead to longer AR days (time taken to collect payments), making it impossible for facilities to meet their financial obligations. Once again, the risk of default increases as patients fail to pay their medical bills on time. 


An Account Receivables (AR) Overview can track rejected claims, identify the reasons for rejection, and implement solutions. Meanwhile, the AR department fixes and resubmits insurance claims, identifying and correcting errors, verifying that patient and insurance information is correct, and ensuring that claims are submitted to the appropriate payer. They also ensure that your urgent care practice receives payments by tracking claims, following up on denied claims, and ensuring all necessary information is included with submissions. Using billing software and other tools may help them automate and streamline the billing and collection processes, improving the practice’s cash flow by speeding up payments.

8. Medical Task List


Using a Medical Task List, staff can easily track and assign all open tasks and responsibilities in urgent care practices. As part of this process, you may order tests, document patient information, prescribe medications, and handle administrative tasks such as billing and insurance claim submission.


The medical task list tool can send reminders and alerts to staff, helping them meet deadlines and complete tasks on time. It also monitors staff productivity by tracking their progress, identifying bottlenecks and delays, and providing real-time data. Managers can then adjust processes and workflows to improve efficiency by identifying where staff may need additional training or support. An overview of employee performance can also be generated as a way to identify areas for improvement.


Providing you with the Best

With so many options available, choosing the right EMR/PM software for your urgent care center can be overwhelming. There is no perfect software. But with these eight tools, you can have the best medical practice software to fit your clinic’s needs.


Choose only the best for your urgent care practice!


At 1st Providers Choice, we understand our client’s needs and expectations for higher billing and EMR software performance. That’s why we only offer the top-tailored medical billing system and EHR with features that will allow your practice to operate at its optimum potential, save time, and double your revenue.


Call us at (480) 782-1116 for immediate assistance or schedule a free demo with our experts TODAY.