Mental Health Patient Portal

Mental Health Patient Portal

Connect with your patients online through a secure, EMR-integrated mental health patient portal.

With the EHR Incentive Program now in place and a focus towards providing patient-centered care, the requirement for clinics to have online mental health patient portal software is growing. Patients are now looking to the Internet for medical information and resources, increasing the need for clinics to have a specialty specific online portal.

The IMS’ mental health patient portal is an integrated online solution that helps the relationship between healthcare professionals and patients. The online portal allows patients to access personal health records from anywhere, through their Internet-connected devices. Through the mental health portal, patients are able to update their personal information and to fill out health forms prior to visiting their doctor. This not only helps to reduce patient wait times, but it also helps staff to make better use of their time, rather than spending time on administrative tasks that can be prior to the patient coming to the clinic.

Online Mental Health Patient Portal Features:

  • Secure, password-protected access
  • Online patient registration
  • Ability to view and request appointments
  • Prescription refill request
  • Visit summaries and medication history
  • Online bill pay
  • Mental Health patient education resources
  • Secure patient messaging system

Healthcare Mental Health Patient Portal Benefits:

  • Full integration with EMR/PM systems
  • Reduces clerical and administrative work
  • Increases mental health patient engagement and satisfaction
  • Eliminates data entry errors
  • Improves productivity and office management
  • Increases collections
  • Streamlines patient-physician communication
  • Improves safety and compliance

Patient Intake Forms: Help to reduce wait times while patients fill out intake and registration forms at the front desk, and staff enter the data into the EMR. With our online mental health portal, patients can fill out the paperwork before coming to the doctor’s office. This helps to reduce the workload for staff and can also help to minimize data entry errors.

Appointment Requests: Increasingly patients look to book appointments online rather than by phone. Through our online mental health portal, patients can request appointments online quickly and at their own convenience. This saves time for the patient and for employees receiving appointment requests by phone.

Medication Refill Requests: Instead of patients calling in to the office for prescription refills and employees calling the refill into the patient’s pharmacy, requests for medication refills can be submitted through the online mental health portal. Submitting refill requests through the mental health portal is more convenient for patients, and allows staff to use their time more productively.

Referral Requests: Insurance companies often need a patient to obtain a referral from their primary care doctor in order to cover specialist services. Our online mental health portal contains a referral request feature that allows patients to bypass doctor’s office visits and phone calls by requesting referral authorizations online. If the doctor feels that a visit is necessary prior to the referral, the patient can easily be contacted for an appointment. Otherwise, the doctor may authorize the referral through the mental health patient portal or EMR and send it to the patient electronically.

Online Bill Pay: Get paid quickly and reduce the administrative workload for staff through our online bill pay feature. Patients can view statements, make payments, and even contact you through the secure messaging system should they have any questions about their mental health bill.