Connect with your patients online through a secure, EMR-integrated physical medicine patient portal.
With the EHR Incentive Program encouraging patient engagement and the healthcare industry’s push toward patient-centered care, the need for online physical medicine patient portal software is growing. Patients are increasingly turning to the Internet to research online medical information, making a strong case for implementing a specialty specific online portal.
The IMS’ healthcare physical medicine patient portal is an integrated online software solution that helps strengthen and facilitate relations between healthcare professionals and patients. Our online portal allows patients to access personal health records at any time, through Internet-connected devices such as tablets and smartphones. Through the online physical medicine portal, patients are able to update personal information and complete online forms before visiting their doctor. This helps reduce staff workload by not having to input data collected from patients at the doctor’s office.
Online Healthcare Physical Medicine Patient Portal Features:
- Secure, password-protected access
- Online patient registration
- Ability to view and request appointments
- Prescription refill request
- Visit summaries & medication history
- Online bill pay
- Physical Medicine patient education resources
- Secure patient messaging system
Healthcare Physical Medicine Patient Portal Benefits:
- Full integration with EMR/PM systems
- Reduces clerical and administrative work
- Increases physical medicine patient engagement and satisfaction
- Eliminates data entry errors
- Improves productivity and office management
- Increases collections
- Streamlines patient-physician communication
- Improves safety and compliance
Patient Intake Forms: Avoid long waits whilst patients fill out intake and registration forms at check-in and front desk staff enter the data into the EMR. With our physical medicine portal, patients are able to fill out the paperwork prior to their arrival at the doctor’s office. Not only does this lighten staff workload through reducing the manual input of patient forms, but it also reduces the likelihood of data entry errors by staff incorrectly inputting the data.
Appointment Requests: Patients prefer having self-service options such as the ability to book appointments online, rather than finding the time to make a phone call to the doctor’s office. Through our online physical medicine portal, patients can request appointments at their own leisure. This saves time for the patient and for your employees as they will no longer have to take these types of phone calls and search for appointment slots.
Medication Refill Requests: Avoid patients having to call your office for prescription refills and employees having to call the refill into the patient’s pharmacy, by submitting medication refills requests through the online physical medicine portal. Submitting refill requests this way simplifies the medication refill process, reducing lengthy administration tasks for patients and staff.
Referral Requests: Insurance companies often require patients to request a referral from their doctor in order to cover certain specialist services. Our online physical medicine portal has a referral request feature, allowing patients to bypass a visit or phone call to the doctor’s office by requesting an online referral authorization. If the doctor thinks that a visit is necessary prior to the referral being granted, the patient can be contacted through the system for an appointment. Otherwise, the doctor can directly authorize the referral through the physical medicine patient portal or EMR and send it to the patient electronically.
Online Bill Pay: Get paid faster and reduce your staff workload through our online bill pay feature. Patients can view physical medicine statements, make payments online, and contact you through the secure messaging system should they have questions about their physical medicine bill.