Connect with your patients online through a secure, EMR-integrated pediatric patient portal.
With the EHR Incentive Program and a strong focus towards patient-centered care, the requirement for clinics to have online pediatric patient portal software is growing. Patients are now looking online for health information and resources, making the case for having a specialty specific online portal strong.
The IMS’ online healthcare pediatric patient portal is a fully integrated solution that helps to facilitate the relationship between healthcare professionals and patients. The online portal allows patients to access personal health records from anywhere, through Internet-connected devices such as tablets, computers, and smartphones. Through the pediatric portal, patients are able to update their personal information and to fill in health forms prior to visiting their physician. This not only helps to reduce patient waiting times, but it can also help staff to make better use of their time, rather than spending time on administrative tasks that can be necessary prior to the patient entering into the clinic.
Online Pediatric Patient Portal Features:
- Secure, password-protected access
- Online patient registration
- Ability to view and request appointments
- Prescription refill request
- Visit summaries and medication history
- Online bill pay
- Pediatric patient education resources
- Secure patient messaging system
Healthcare Pediatric Patient Portal Benefits:
- Full integration with EMR/PM systems
- Reduces clerical and administrative work
- Increases pediatric patient engagement and satisfaction
- Eliminates data entry errors
- Improves productivity and office management
- Increases collections
- Streamlines patient-physician communication
- Improves safety and compliance
Patient Intake Forms: Help to reduce wait times and queues while patients fill out intake and registration forms at the front desk, and staff enter data into the EMR. With our online healthcare pediatric portal, patients can fill in paperwork before coming to the doctor’s office. This not only reduces the workload for staff but can also help to minimize data entry errors.
Appointment Requests: Patients appreciate online self-service options which have a simple booking system, rather than having to make a phone call to book an appointment. Through our online pediatric portal, patients are able to request appointments quickly and at their own convenience. This saves time for the patient and for employees receiving appointment requests by phone.
Medication Refill Requests: Rather than patients having to call in for prescription refills and employees then calling the refill into the patient’s pharmacy, requests for medication refills can be submitted through the online pediatric portal. Submitting refill requests through the pediatric portal is more convenient for patients, and allows doctors and staff to use their time more productively.
Referral Requests: Insurance companies often require a patient to obtain a referral from their primary care doctor in order to cover specialist services. Our online healthcare pediatric portal contains a referral request feature that allows patients to bypass doctor’s office visits and phone calls by requesting referral authorizations online. If the physician feels a visit is necessary, the patient can easily be contacted for an appointment. Otherwise, the doctor may authorize the referral through the pediatric patient portal or EMR and send it to the patient electronically.
Online Bill Pay: Get paid quicker and reduce staff workload through our online bill pay feature. Patients can view statements, make payments, and even contact you through the secure messaging system should they have any questions about their pediatric bill.