Connect with your patients online through a secure, EMR-integrated orthopedic patient portal.
With the EHR Incentive Program and a focus towards patient-centered care encouraging patient interaction, the requirement for clinics to have online orthopedic patient portal software is growing. Patients are now looking online for health information, making the case for having a specialty specific online portal strong.
The IMS’ online healthcare orthopedic patient portal is a fully integrated solution that helps to enhance the relationship between healthcare professionals and patients. The online portal allows patients to access personal health records from anywhere, through an Internet-connected device. Through the orthopedic portal, patients are able to update personal information and to fill in health information prior to visiting their doctor. This not only helps to reduce patient waiting times, but it can also help staff to make better use of their time, rather than wasting time on simple administrative tasks.
Online Orthopedic Patient Portal Features:
- Secure, password-protected access
- Online patient registration
- Ability to view and request appointments
- Prescription refill request
- Visit summaries and medication history
- Online bill pay
- Orthopedic patient education resources
- Secure patient messaging system
Healthcare Orthopedic Patient Portal Benefits:
- Full integration with EMR/PM systems
- Reduces clerical and administrative work
- Increases orthopedic patient engagement and satisfaction
- Eliminates data entry errors
- Improves productivity and office management
- Increases collections
- Streamlines patient-physician communication
- Improves safety and compliance
Patient Intake Forms: Avoid long waiting times and queues while patients fill out intake and registration forms at the front desk, and staff enter data into the EMR. With our online orthopedic portal, patients are able to fill in paperwork before coming to the doctor’s office. This not only lightens the workload for staff, but can also help to reduce data entry errors.
Appointment Requests: Patients appreciate online self-service options which have a simple booking system, rather than requiring them to make a phone call. Through our online orthopedic portal, patients can request appointments quickly and at their own convenience. This saves time for the patient and for employees receiving appointment request phone calls.
Medication Refill Requests: Rather than patients having to call in for prescription refills and employees then calling the refill into the patient’s pharmacy, requests for medication refills can be submitted through your practice’s orthopedic patient portal. Submitting refill requests through the orthopedic portal is more convenient for patients and allows doctors and staff to use their time more productively.
Referral Requests: In order for insurance companies to cover specialist services, it is often necessary for patients to obtain a referral from their primary care doctor. Our orthopedic portal contains a referral request feature that allows patients to bypass doctor’s office visits and phone calls by requesting referral authorizations online. If the physician thinks a visit is necessary, the patient can easily be contacted for an appointment. Otherwise, the doctor may authorize the referral through the orthopedic patient portal or EMR and send it to the patient electronically.
Online Bill Pay: Get paid faster and reduce staff workload through our online bill pay feature. Patients can view statements, make payments, and even contact you through the secure messaging system should they have any questions about their orthopedic bill.