Connect with your patients online through a secure, EMR-integrated oncology patient portal.
With the EHR Incentive Program encouraging patient engagement and the industry’s drive toward patient-centered care, the need for oncology patient portal software is growing. Patients are increasingly performing their own medical research and turning to Internet for medical information, making a strong case for implementing a specialty specific online portal.
The IMS’ healthcare oncology patient portal is an integrated online software solution that helps to facilitate the relationship between healthcare professionals and patients. Our online portal allows patients to access their personal health records anywhere, through Internet-connected devices. Through the oncology portal, patients are able to update personal information and complete the required health files before visiting their doctor. This helps staff by having information in advance, rather than having to make patients take the time to fill out forms at the doctor’s office.
Online Healthcare Oncology Patient Portal Features:
- Secure, password-protected access
- Online patient registration
- Ability to view and request appointments
- Prescription refill request
- Visit summaries & medication history
- Online bill pay
- Oncology patient education resources
- Secure patient messaging system
Healthcare Oncology Patient Portal Benefits:
- Full integration with EMR/PM systems
- Reduces clerical and administrative work
- Increases oncology patient engagement and satisfaction
- Eliminates data entry errors
- Improves productivity and office management
- Increases collections
- Streamlines patient-physician communication
- Improves safety and compliance
Patient Intake Forms: Avoid long waits whilst patients fill out intake and registration forms at check-in and front desk staff enter the information into an EMR. With our online healthcare oncology portal, patients are able to fill out the paperwork prior to their visit. This lightens staff workload through reducing the manual input of patient forms, and also reduces the likelihood of data entry errors by staff incorrectly inputting the data.
Appointment Requests: Patients prefer having self-service options such as the ability to book appointments online, so that they don’t need to make a phone call. Through our online oncology portal, patients can request appointments at their own convenience. This saves time for the patient and for your employees through having to take phone calls and search for appointment slots.
Medication Refill Requests: Rather than patients having to call your office for prescription refills and employees then having to call the refill into the patient’s pharmacy, requests for medication refills can be submitted through the online oncology portal. Submitting refill requests this way simplifies the medication refill process, reducing time spent on administration tasks for patients and staff.
Referral Requests: In order for insurance companies to cover certain specialist services, it is necessary for patients to obtain a referral from their doctor. Our online oncology patient portal has an inbuilt referral request feature that allows patients to bypass a visit or phone call to the doctor’s office by requesting a referral authorization online. If the doctor feels that a visit is required prior to the referral being granted, the patient can be contacted through the system for an appointment. Otherwise, the doctor can authorize the referral through the oncology patient portal or EMR and send it to the patient electronically.
Online Bill Pay: Get paid quicker and reduce staff workload through our online bill pay feature. Patients can view oncology statements, make payments online, and contact you through the secure messaging system should they have questions about their oncology bill.