Connect with your patients online through a secure, EMR-integrated patient portal.
With the healthcare industry’s push toward more patient-centered care and the EHR Incentive Program encouraging patient engagement, the need for online patient portal software is growing. Add to this the fact that patients are increasingly turning to the Internet for medical information, and the case for implementing an online portal is strong.
IMS’ online healthcare portal is a completely integrated solution that brings healthcare professionals and patients together. Our online portal allows patients to access their personal health record from anywhere, through any Internet-connected device. Through the portal, patients can update their personal information and complete necessary health forms before visiting the doctor. This not only helps reduce waiting times for patients, but it allows staff to make better use of their time.
Online Healthcare Portal Features:
- Secure, password-protected access
- Online patient registration
- Ability to view and request appointments
- Prescription refill request
- Visit summaries & medication history
- Online bill pay
- Patient education resources
- Secure patient messaging system
Healthcare Portal Benefits:
- Full integration with EMR/PM systems
- Reduces clerical and administrative work
- Increases patient engagement and satisfaction
- Eliminates data entry errors
- Improves productivity and office management
- Increases collections
- Streamlines patient-physician communication
- Improves safety and compliance
Patient Intake Forms: Avoid long waiting times at check-in while patients fill out intake and registration forms and front desk staff enters the data in the EMR. With our online healthcare portal, patients can take care of paperwork on their own time before stepping foot in your office. This not only lightens staff workload but reduces data entry errors as well.
Appointment Requests: Patients appreciate online self-service options that don’t require them making a phone call. Through our online portal, patients can request appointments quickly, easily, and at their own convenience. This saves time for the patient and for your employees too.
Medication Refill Requests: Instead of patients having to call your office for prescription refills and then employees having to call the refill in to the patient’s pharmacy, requests for medication refills can be submitted through your practice’s online portal. Submitting refill requests this way is more convenient for patients and allows doctors and staff to use their time more productively.
Referral Requests: In order for insurance companies to cover specialist services, it is often necessary for patients to obtain a referral from their primary care physician. The referral request feature in our online healthcare portal allows patients to bypass unnecessary doctor’s office visits and phone calls by requesting referral authorizations online. If the physician feels a visit is necessary, the patient can be contacted for an appointment. Otherwise, the doctor can authorize the referral through the portal or EMR and send it to the patient electronically.
Online Bill Pay: Get paid faster and reduce staff workload through our online bill pay feature. Patients can view their statements, make payments, and even contact you through the secure messaging system should they have questions about their bill.