Federally-qualified health centers (FQHC) provide medical services to patients who are uninsured and underinsured, as well as to those who rely on public health programs such as Medicare and Medicaid. More than 20 million Americans rely on FQHCs for primary care services, meaning it is important for these centers to have fully-certified electronic medical record software if they are to provide the best possible care to their patients.
Finding the right EMR and practice management solution for an FQHC environment is simple with IMS. We offer an intuitive, customizable EMR system designed with federally-qualified health centers in mind. Our system helps providers improve efficiency and reduce manual errors, all while providing comprehensive patient care.
Sliding Fee Scale
EMR software for federally-qualified health centers allows providers to apply automatic discounts based on factors such as income and family size. They can also manage poverty guidelines, slide type income thresholds, and discounts that meet the needs of their particular region. Our EMR for FQHCs allows healthcare professionals to choose between:
- Discount-based sliding fee scale
- Service co-pay-based fee scale
- Combination of both
Features & Benefits
PATIENT WORKFLOW WITHIN THE FULLY CERTIFIED EMR AND PRACTICE MANAGEMENT SOFTWARE:
IMS is designed to dramatically increase efficiency within the office by streaming the workflow of the patient as they move through the office from Initial Intake to Check Out. Below is a list of some of the features that allow us to save massive amounts of time overall by increasing efficiency in each step of the process. The features below are listed in the order of the typical workflow of an office.
Please call to schedule your no obligation free software demonstration and see why so many offices
and providers are coming on board with the team at 1st Providers Choice. Call 480-782-1116 to schedule.
PATIENT APPOINTMENT SCHEDULING SOFTWARE:
- Providers Daily View
- Providers Weekly View
- Providers Monthly View
- Patient Schedule by Office Location
- Patient Schedule – Select the Providers You Want
- One Click Direct Access to Everything about your Patient
- Creates Driving Directions from Patient’s home to the Office
- Automated Appointment Reminders via Phone with Confirmation
- Automated Patient Appointment Reminders via Text
- Automated Patient Appointment Reminders via E-Mail
- Patient Waiting List by Providers and Office
- Reoccurring Patient Appointments Scheduling Feature
- Generates Letter’s to all Patients who miss their Appointments
- Patient Authorization Tracking and Management
ON-LINE ELIGIBILITY AND INSURANCE VERIFICATION:
Within Seconds as the patient is calling in to set the appointment, IMS checks to see if the Patients Insurance Policy is Legitimate. This is an all payer solution. It checks to see if there is a fixed Co-pay and if so what the amount is. IMS checks the deductible and deductible balance as of today. Some of the insurance carriers will provide a lot of additional information.
AUTOMATED CHECK IN AND CHECK OUT WITHIN THE EMR SOFTWARE:
Within one click IMS scans the patients insurance card through a small duplex insurance card scanner.
IMS notices that they are a new patient so it prompts to generate a Patient Intake Form.
The Practice Management Software then Auto-Fills any data that the patient provided when they called in to set their appointment.
The software also then knows what forms need to be signed based on the appointment type, age and gender of the patient.
Forms are signed digitally at the front desk on a Digital Signature Pad. IMS then has the ability to take a photo of the patient – with their consent.
We have also integrated the Credit Card and Debit Card Processing within IMS. It will Auto-Post the payment simply by swiping the card. IMS can also set the patient up on a payment plan or even generate a patient statement upon check in. Automated Letters such as Welcome to the office can easily be printed as the patient checks in or as they check out.
PATIENT PORTAL – WITH EMR & PRACTICE MANAGEMENT:
We have a beautiful Patient Portal that allows the patient to key themselves into your EMR software via an encrypted web site.
Not only can they put in their demographic information, IMS also allows them to easily input their Chief Complaint, Current Medications, Social History, Medical History, Family History, Surgical History, Activities of Daily Living and the Subjective data. In addition they can request an appointment, see their own prescriptions, labs results and documents, etc. The access is controlled by you, so you get to design the Patient Portal to look and feel the way you want it.
PATIENT CHECK-IN KIOSK INCLUDED WITH THE EMR:
The Patient Check in Kiosk has become a popular item. It allows for the Patient to check themselves in with an ID Card, I-Pad, Tablet PC or large touch screen monitor.
The Patient Check in Kiosk is completely secure and HIPAA Compliant. Your Patient’s can also Sign Forms digitally. They can input their own patient information and Subjective Visit Note Data just like with the Patient Portal.
VITALS AND AUTOMATED VITALS INTAKE – DATA FLOWS WIRELESSLY FROM THE VITALS DEVICE TO IMS:
IMS has always been very fast and efficient for the entry Vitals Data. Now you can have the data flow wirelessly from the Vitals device into IMS and auto-populate the screen with the Data.
EMR, EHR, VISIT NOTES AND DOCUMENTATION:
Providers Love IMS for many reasons, here are a few of them:
- Fully Certified with both CCHIT & ONC-ATCB 2011/2012
- Customers are already getting stimulus checks and deposits
- Specialty Specific with templates for more than 30 of the main medical specialties.
- One click direct access to all of the patient information from all screens
- Touch Screen Enabled for Daily Notes, Exams & Evaluations
- Fully Voice Enabled – Medical Voice Recognition Technology
- The Ability to pull the Visit Notes from the Previous Visit Notes
- Image Based Visit Notes and Documentation – Draw, Circle, Sign, Write or Type on a Picture, X-Ray or patient related Images
- Web Based, Cloud or Sever Based
- Full Fax Management capabilities both Incoming and Outgoing
- Very easy and fast E-Prescribing
- Bi-Directional Lab Interfaces
- Automatically Generates the Patient Education Handout Documents
- Automatically Suggests the Diagnosis – ICD 10 Ready
- Automatically Suggests the E&M Code Based on the Visit and what the provider did with the patient
- The Thank You for Referral Letter Faxes right from the Visit Note Screen and Pulls the Visit Note Data that you want onto the Plan of Care or Thank you for Referral letter
- When you finish up with the patient it pushes the next appointment up to the front desk based on your recommended time and date.
IMS allows the provider to create an electronic super bill on the screen for easy and quick charge entry – This still leaves the biller in complete control as they will double check the billing before it gets submitted.
MEANINGFUL USE REPORTING MODULE AND DASHBOARD:
IMS has a really nice Interactive Meaningful Use Reporting Module that shows you exactly where you are at with meeting your Meaningful Use Objectives. You will see this information right down to percentages of compliancy, the patients you have achieved Meaningful Use with and the patients that you have not achieved Meaningful Use with yet.
PROVIDERS CHART VIEW – SHOWS ALL PATIENT DATA WITH TABS LIKE A MANILA FOLDER:
The Chart View displays all of the Patient Data and can be accessed from any screen within seconds. Providers love it because it looks and feels like a paper chart. It is especially convenient when used with the Android, Tablet PC, I-Pad or a Windows based PC.
E-PRESCRIPTIONS – PATIENT E-RX SOFTWARE
Many practices have moved to IMS because of the efficiency of this feature alone. IMS’s E-Rx process is very fast and easy. You can prescribe multiple prescriptions within seconds. With our E-Prescribing solution it pulls all of the patients Current Medications automatically. The E-Rx software also checks the Current Medications and Allergies for Interactions or Complications against the current prescription you are trying to prescribe. IMS also pulls and auto-populates all of the Local Pharmacies in your area by zip code or by city. The EMR and Practice Management software will maintain a list of Pharmacies in your area. We also train you from start to finish on how the process works, what to expect and hold your hand through completion.
PATIENT AUTHORIZATION TRACKING MODULE:
IMS has a powerful Authorization Tracking Module that will manage and track your patient authorizations.
PROVIDER REFERRAL TRACKING MODULE:
Built into IMS is the ability to track your referrals both incoming and outgoing.
PATIENT HEALTH MAINTENANCE – AUTOMATIC FOLLOW-UP AND RECALL TRACKING:
In today’s busy practice, with seeing so many patients, it is next to impossible for the provider and staff to remember everything about the patient and their health care. We help to make this easier and more efficient by having Automatic Health Maintenance Tracking. This allows you to set your patients up with a health maintenance program and automatically track it. IMS will flag you when things are due, when patients need a follow-up call, when patients lab results are in, who is due for a Re-Exam, and which patients are at risk for certain things you may want to keep an eye on. All in all everything that is time and date sensitive can automatically be flagged and tracked.
PRACTICE MANAGEMENT SOFTWARE WITH EMR:
Some people are speculating that all practice management software is the same because they all do the same basic functions. This is not the case with IMS. Several members of our programming staff are billers in addition to being programmers. Because of all of their knowledge as billers and as programmers it allows them to create tools for us to use that you will not see in other billing software programs. This directly equates into very useful practice management software features. We have a reporting and graphs dashboard that will give your office managers, administrators and providers an instant snap shot of exactly how the practice is doing. This can be generated by provider, by insurance carrier, by appointment type or procedure, by referring provider and much more. The Collections Module also helps with Practice Management, collections and overall management of the accounts receivable. We have over 400 Practice Management Reports in IMS in addition to the ability to easily generate custom reports. You can also save report template parameters and save reports as favorites for easy retrieval.
Practice Managers, Providers and Staff use the Check In and Check Out Screen for the following:
- See who is scheduled
- Who has arrived
- How long the patients have been there
- Whether or not the patient is being paid attention to
- Which room or area within the clinic the patient is in
- The visit status (Ready for provider, Needs an X-Ray, etc.)
- Whether or not the vitals been taken,
- If the visit has been billed
- Whether or not the note been singed off
- All of this is viewable from the Check In and Check Out screen, from any computer.
The Staff and Provider Task, Reminders and To Do List is also extremely valuable. The Practice Manager with the appropriate security level can see others Tasks, Reminders and To Do’s through completion. The Bi-Directional Lab Interface and Lab Tracking System helps to keep that part of your business organized. The Authorization Tracking Module will manage your Authorizations. The Referral Tracking Model will track and manage your referrals. The Meaningful Use Dashboard will Manage and track your progress towards Meaningful Use. As you are probably starting to see, IMS is strong overall as an EMR and Practice Management Solution.
BUILT IN CPT CODING ADVISORS – MAXIMIZE REVENUE:
No longer do providers have to wonder – does my documentation meet the requirements of Medicare and the Insurance companies to warrant a higher level code? The CPT Coding Advisor will look at your HPI, ROS, Examination, time spent with the patient and recommend the appropriate E&M code.
ELECTRONIC CLAIMS PROCESSING WITH THE PRACTICE MANAGEMENT SOFTWARE:
With IMS’s Interactive screens you can click on the column heading and sort the data by that column. This can be handy from the claims screen where you can click on the number of claims column and sort it largest batch to smallest batch. From there you can drill directly down to the list of all of the patients within that batch and you can even edit the claims from that screen. IMS allows you to preview the CPT, ICD9 or 10, Modifier, Units, Charge amount and the entire transaction line. If something is not correct you have the ability to edit it from there.<
Claims are scrubbed in detail before batching. It finds the missing data and reports back the patient name, the screen the data is missing from, which fields to look for and even allows you to drill down to fix the missing data all from the same screen.
When you batch the claims it allows you to send the claims batch directly from the practice management software to the insurance carrier or clearing house without having to leave the claims screen. In other words you do not have to go to the clearing houses web site to upload your batch. Reports and ERA files also flow directly back into the practice management software.
ELECTRONIC POSTING OF YOUR INSURANCE PAYMENTS – EOB’s & ERAs:
IMS will electronically post your insurance payments for you. All major carriers are providing this option now a days. Not only does it post the payments line item it also posts the write-offs, adjustments and patient or secondary responsibility.
COLLECTIONS MODULE – FULLY INTERACTIVE ACCOUNTS RECEIVABLE ACTIVITIES MODULE:
This is a dream come true for all billers and today’s practices across the country. Our Accounts Receivable module is also interactive, meaning that you don’t have to print a report to follow up on your A/R. One click will sort all of your insurance carriers with the highest balance to lowest balance. Another click on the insurance carrier will drill down to all of the patients with an outstanding balance under that carrier. It then will sort highest balance to lowest balance again.
From there if you click on the patient you are working on it drills down to the claims and CPT’s that are outstanding. Right on the screen is all of the information you will need to follow up with the insurance carrier, such as phone numbers, policy ID’s, etc. You can reprint claims, re-batch claims, add late fees, add notes to the claims, schedule the claims for follow-up, see the claims history, see a fully color coded financial ledger- all from the Collections module. Billers across the country are finding they can better manage the outstanding insurance and patient balances due for the practice. This results in increased collections with timely payments from the insurance carriers, increased patient collections and overall reduced costs. You will want to see a demonstration of this feature in IMS. It will dramatically change your practices income.
FULLY COLOR CODED FINANCIAL LEDGER:
This incredible tool was designed by a biller. You will love the power and functionality of our fully customizable color coded patient ledger! From here you can see the patient aging and insurance aging, add and edit charges, transfer money from primary insurance to cash or secondary, do write-offs, post payments, see and edit follow up notes on the claims, view the claim submission history and timely filing, view the payments and statement history, print statements, see and edit patient payment plans. You can also re bill an electronic claim or print a paper claim, resubmit an individual charge line or all charges for one date of service and much more.
FAXES COME DIRECTLY IN AND OUT OF YOUR EMR AND PRACTICE MANAGEMENT SOFTWARE:
Imagine how nice it would be if you could take anything on the screen and fax it out to anyone including Insurance Carriers, Referring Providers and Attorneys – without ever having to print it! You can also E-Mail patient data!
Since all of your patient data is stored in one convenient place, you can go to the electronic health record (EHR) and select the patients forms, documents and the visit notes you want and then fax or email them right from the screen. Providers across the country cannot believe how much time this saves both them and their staff! In addition faxes flow directly back into the EHR and Practice Management Software when a fax is received. When the fax comes in it is automatically assigned to the patient in the appropriate section within their electronic health chart.
The fax can also easily be forwarded into the provider or staff person’s inbox for them to handle. This is a great way to manage the faxes and all of the other activities that go along with them, in one convenient place.
INTEGRATED PROVIDER AND STAFF TASK LIST AND TO DO LIST
All Tasks and Activities flow to the persons Task List:
Documents that the person needs to attend to
Faxes that the person needs to take action on
Inner Office Communication and Messaging
Labs Requests -Outgoing & Incoming Lab Results
Daily Visit Notes to be signed by the Provider
All items above are main categories in your personal list. With this we are helping to achieve maximum productivity and peace of mind.
INVENTORY TRACKING AND MANAGEMENT:
IMS can track how many items you have in stock, how many of these items have been dispensed and when you need to reorder.
EMR, EHR AND PRACTICE MANAGEMENT SOFTWARE DEPLOYMENT AND ACCESS:
IMS can be installed directly on the server in your office.
IMS can be deployed in the cloud where you do not need a server or to worry about daily backups, hardware and IT management.
IMS can also be in a Web-Based Environment regardless of whether it resides on your server or ours.
You will have remote access to IMS either way, where all patient data will be at your fingertips.
EMR, EHR AND PRACTICE MANAGEMENT SOFTWARE FINANCE OPTIONS:
The following are a few of the common payment methods:
- With a Business Check or Cashier’s Check
- Visa, Master Card or American Express
- With a Bank Loan
- With a Leasing Company
- With a Stimulus Lease- payments are deferred for a period of time
IMS SOFTWARE INSTALLATION OR WITH WEB BASED ACCESS TESTING THE REMOTE IMS CONNECTIONS:
Once you decide to move forward one of the next things we will be doing is installing the software on your server in a server based environment or testing your remote connections in a web based environment. Our customers tell us they really like having the ability to decide on server based or web based deployment.
EMR AND PRACTICE MANAGEMENT SOFTWARE IMPLEMENTATION PLANNING MEETING:
Once IMS has been installed or your connections have been tested we will be ready for your Implementation Planning Meeting. This meeting will be critical to the successful implementation of the entire project. Due to IMS being so powerful and feature rich- it will touch every area of your business. Consequently we need to develop a good plan together, to move through all of the steps of implementation and training. The meeting is blocked for one hour, we will ask that you include everyone who will be involved with the project.
A few of the things we discuss are:
- Who will manage the project on your side?
- Who will the Super Users be?
- Who will be involved with the end user training?
- What days of the week are best for your training?
- How many training sessions would you like to have each week?
- Are we doing a data conversion or not?
- Which clearing house would you like to use or are we going to submit insurance claims directly to the insurance carriers?
- Which carriers do you want to do electronic posting of ERAs with?
- What computer hardware do we need to help you setup?
- When are we coming on-site, if the practice decides they would like on-site training?
- What is the Go-Live Date going to be?
PROVIDER TRAINING, SETUP TRAINING AND STAFF TRAINING:
Making the right decision about your EMR and Practice Management Software will be one of the most important decisions you make for your practice. A close second will be who is going to get you from where you are now to where you want to be with your EMR software training and implementation. The team at 1st Providers Choice has been implementing Practice Management Software and Medical Billing Software since 1983. As you can imagine after well over two decades of service, training and support – the team has learned a thing or two about how to make the transition as painless as possible.
Training sessions are only one hour long and can be scheduled at your convenience. The initial training will be done over the phone and internet. If you would like, during the Go-Live period your trainer can be on-site with you, on-site training is optional. We provide phone training, internet training, on-site training, training videos, training webinars, training classes, recorded training sessions with your offices and CBT’s (Computer Based Training which is An Interactive Computer Based Training Tool.) IMS is an extremely powerful tool; we would like to see you become a power user or super user where you are really getting the most out of the software. Call today for additional training options.
TEAM RESOURCES ASSIGED TO YOUR ACCOUNT:
A Project Manager will be assigned to your account
A Personal Visit Note or Provider Trainer will be assigned
An Administrative, setup and billing Trainer will be assigned
A Data Conversion Specialist who is also a support person
EMR DATA CONVERSIONS, PATIENT INFORMATION AND PRACTICE MANAGEMENT DATA CONVERSIONS:
We pride ourselves in having converted practices from most of the big name players in the industry.
As an example we have converted well over 100 copies of Medisoft and Lytec. Recently we have converted practices from All Scripts, E-Clinical, Medinotes, Chart Logic, Nextgen, E-Mds, Chiro8000, Raintree, PTOS, Source Medical, Wisdom, Altapoint, Compulink, DOX Podiatry, Eon, QuickPractice, Mars, Eclipse, SOAPWARE, TrackNet, Prime Clinical, AS/PC, Amazing Charts, XMed, Mc Kesson, GE, Office Ally, Practice Fusion, TurboPT and many more. You can speak to the practices to see why they converted and how it went. Since we have resources that work 24 hours a day 6 days a week, 90% of the time your data is converted real time and never even has to leave your office. In other words we used to have you take a backup copy of your data, put it on a DVD or jump drive and then next day air it to us. Now with programmers working around the clock to keep up with the industry they come in remotely to your server at night with your guided prior approval and convert the data live on your server. Now a days we convert the Practice Management Software data, the Electronic Health Record Data, the Patient Visit Note Data and the Scheduling Data.
PLANNING YOUR EMR & BILLING GO-LIVE DAY & WEEK:
Well now things are getting good, we have been past the process of making the decision on the vendor and EMR software application to go with, the software is installed, your staff is trained, your data has been converted, your new clearing house is ready, your backup system is in place the main features have been tested and now the reward we get is to start using IMS. There is a lot of planning and preparation that goes into your claims processing continually as we go through the process.
You will be able to bill out of your old software up until the last business day before go live. As of the first business day of go live claim forms will be billed electronically. During your Go-Live Day or Days you make choose to have us be present. That is an option available for you.
EMR AND PRACTICE MANAGEMENT SOFTWARE IMPLEMENTATION QUALITY CONTROL CHECK:
Before going live with IMS your project manager, administrative trainer and visit note trainer will review all of the steps of implementation to ensure successful completion of the entire project.
CUSTOMER SUPPORT – LIVE CUSTOMER SUPPORT:
And last but not least, one of the many reasons why 1st Providers Choice has been so successful over the the years – Superior Software Customer Support!
Getting good support can be challenging in today’s vast computer and EMR software world.
This is not the case with 1st Providers Choice.
During the training and implementation process your trainers will be available for questions. In addition you can call the live support line or log onto a live support agent. Even after the initial training, the trainers are available to answer questions.
We look forward to a prosperous and enjoyable long lasting relationship!